Product
Maximise the potential of your vending machines
with our smart software solution
Your Mobile App
Offering great consumer convenience
Assortment overview
Your customers will be able to see what's available 24/7 - lowering the hurdle to visit your vending machine.
Reservation possibilities
Are customers asking you about the availability of their favorite product? Allow them to make a reservation!
Loyalty features
Increase the loyalty of your customer by offering them a discount after x amount of purchases.
Payment solution
Paying with coins or cards is so passé. Allow your customer to pay with their favorite payment app or even on invoice!
Customer communication & support
Tired of calls from early morning to late at night from your customers?
With our customer support tool, you don't need to be in a call ever again.
Your Management Portal
Leveraging consumer data
Know your customer
Who is buying what, how many times a month and what is their experience?
Whit your own mobile application, you will finally get to know who your customers are.
Automate (push-)messages
Communicate with your customers about new products, promotions or to re-engage them with your vending location.
Implement loyalty & discount features
In retail, a performant loyalty offering is the key to increase recurrent buying from your customers.
Gain insights in your & external data
Get to know insights about your data on a level you never would have believed.
3 Reasons Mobile Apps Are The Future Of Retail Destinations
In today’s digital landscape, mobile apps have become essential for retail destinations to engage customers and drive sales. Here are three key reasons why investing in a mobile app is a smart move:
- Apps are an omnichannel tool
- Apps favor a personalized customer experience
- Apps improve communication and conversion rates
Our process flow
Connect API
We connect (or have already connected) with the API of your hardware.
Mobile app
We create your mobile app in the app & play store. This app will only carry your name and branding.
Launch
We launch the app on a number of vending machines of your choosing. There is no issue working in adding new vending machines in a later stage.
Support
We offer you support during every step of the process. You will also receive a dedicated contact person that you can contact whenever you feel the need.
1 - 10 vending machines
€ 39 .95
/ month per machine- All mobile features
- Full access to the data portal
- Support within 5 working days
- No personalized & in-person analysis
- No customization
11-50 vending machines
€ 34 .95
/ month per machine- All mobile features
- Full access to the data portal
- Support within 3 working days
- Personalized & in-person analysis every 6 months
- No customization
51 - 100 vending machines
€ 29 .95
/ month per machine- All mobile features
- Full access to the data portal
- Support within first working day
- Personalized & in-person analysis every 3 months
- Customization of tools
Technically, yes!
But we are still building up our portofolio of connected hardware possibilities.
We prioritize existing customers and their needs on which vending machine we need to integrate.
Do not hestitate to contact us to find out more about the roadmap of our integration process!
Your customers can raise a support ticket within the mobile app environment.
Based on their request, you will get notified about the ticket or we will already solve it without the need of your intervention.
In each case, no need to pick-up your phone at 9PM on a saturday evening - we've got you covered.
Your contract with FlowVend is a standard contract on a one year term which will prolongue automatically.
As vending machine operator, the raw consumer data is your property until a customer asks to delete it.
FlowVend is only a data processor but will remain owner of the processed and anonymised data.